FAQ
Who is behind faltenlos-online?
We are a group of alternative practitioners, doctors and business economists who guarantee the best prices, a strong service and fluent communication in the local language for colleagues in Germany. We only supply original products – and thus avoid any risk when using our products.
Where do the products come from?
The products originate either directly from the manufacturer or from licensed contract partners of the manufacturers within the Western EU. We guarantee that all products are original.
How long does the delivery take?
As a rule, we ship the ordered goods by order by 12.00 o’clock the same day – provided availability. Otherwise we deliver in any case within 2-6 working days.
Other products
This page shows only an extract of our product family. For further products please contact us at info@faltenlos-online.com.
We are pleased
How can you offer such competitive prices?
We buy in larger quantities and pass on these price advantages directly to our customers.
Payment method
We offer a variety of payment options such as paypal, credit card, invoice (for doctors) and various other variants. We are constantly working on extending these possibilities for you.
Shipping costs
Within Germany the shipping costs are 7,50€. Deliveries abroad differ.
Communication
Write us an email at info@faltenlos-online.com – we will reply within 3 hours during the day.
Call us at the local rate – 089-44251891 – we will be there for you as soon as possible. For special questions our specialists are available daily from 1900-2000 o’clock.